True Value Company, a retailer-owned cooperative, is the entity behind the True Value hardware stores. This business model means that the individual store owners collectively own and operate the larger True Value Company, giving them purchasing power and shared resources while maintaining individual store autonomy. This structure differentiates True Value from traditional corporate-owned retail chains.
This cooperative ownership structure offers numerous advantages. It allows independent hardware stores to compete with large national chains by leveraging economies of scale for purchasing and marketing. Member stores benefit from a nationally recognized brand, access to training programs, and collaborative marketing efforts. Furthermore, the cooperative model allows for local ownership, enabling stores to cater specifically to the needs of their communities, building stronger relationships with local customers and fostering community engagement. Established in 1948, True Value has a long history of supporting independent retailers.